Due to damaged fiber, we will need to make an emergency repair in the Southeast Van Alstyne/Northeast Anna area, beginning at 11:00 p.m. Thursday, May 14th. We estimate the work to take approximately five hours and will be completed by 4:00 a.m. on the 15th. For more details visit our Status Page
If your service does not come back up after the maintenance is performed, please follow the steps provided on this link Click Here. If your service remains down after following the steps provided at the previous link, please contact our customer service department between the hours of 8:00 am. and 5:00 pm. at (903) 482-7000 or email your outage to customerservice@graysoncollin.net and we will get you taken care of as quickly as possible. We apologize in advance for any inconvenience this may cause. Thanks again for being a loyal Grayson Collin Communications customer.
