We will need to make an emergency repair to a section of fiber on Tuesday, March 17th beginning at 11:00 am until 1:00 pm. Affected areas are Parks at Wilson Creek and Creek Pointe Estates. For more details visit our Status Page.
If your service does not come back up after the maintenance is performed, please follow the steps provided on this link Click Here. If your service remains down after following the steps provided at the previous link, please contact our customer service department between the hours of 8:00 am. and 5:00 pm. at (903) 482-7000 or email your outage to customerservice@graysoncollin.net and we will get you taken care of as quickly as possible. We apologize in advance for any inconvenience this may cause. Thanks again for being a loyal Grayson Collin Communications customer.